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    • Home
    • SERVICES & PRICING
    • FAQ
    • REQUEST A QUOTE
    • CONTACT
  • Home
  • SERVICES & PRICING
  • FAQ
  • REQUEST A QUOTE
  • CONTACT

Frequently Asked Questions

 

Welcome to our FAQ page. If you don’t see your question below, feel free to contact us. We’re happy to help.

What areas do you serve?

We proudly provide mobile home and auto services throughout Charleston and the surrounding areas.

Do you come to me?

Yes. We are a mobile service business and perform most services at your home, workplace, or other convenient location.

How do I request a quote?

You can request a quote through our website, call us, or send us an email. We’ll review your request and provide an estimate as soon as possible.

What payment methods do you accept?

 

 

We Accept:

  • Cash
  • All Major Credit & Debit Cards (via Square)
  • Apple Pay
  • Cash App
  • Venmo
  • Zelle
  • Personal & Business Checks (returned check fees may apply)

Payment is due upon completion of service unless otherwise agreed.

Do you offer warranties?

Yes. We offer a 90-day workmanship warranty on qualifying services. Please see our Warranty Policy for complete details.

Are parts included in your pricing?

Some services include standard materials, while others require parts to be purchased separately. We’ll discuss all costs before work begins.

Can I provide my own parts?

Yes. You’re welcome to supply your own parts. Please note that our workmanship warranty does not cover defects or failures of customer-supplied parts.

Do you perform emergency services?

Availability varies. Contact us and we’ll let you know if we’re able to assist with your request.

Do you work on all vehicle makes and models?

We service many makes and models for routine maintenance and select repairs. Contact us with your vehicle information to confirm availability.

What home services do you offer?

We provide a variety of home services, including:

  • TV Mounting
  • Ceiling Fan Installation
  • Light Fixture Installation
  • Picture & Mirror Hanging
  • Smart Lock Installation
  • Security Camera Installation
  • General Handyman Repairs

What auto services do you offer?

We provide services such as:

  • Oil Changes
  • Brake Services
  • Fluid Services
  • Battery Replacement
  • Diagnostics
  • Routine Maintenance

Contact us if you’re unsure whether we offer the service you need.

How long does a service appointment take?

Service times vary depending on the job. We’ll provide an estimated completion time when your appointment is scheduled.

What if additional repairs are needed?

If we discover additional issues during the service, we’ll explain the situation and discuss your options before performing any additional work.

Do I need to be present during the service?

For most appointments, yes. Someone at least 18 years old should be available to provide access to the work area and answer any questions.

How can I contact J3 Home & Auto Services LLC?

Phone: (843) 633-2939

Email: info@j3homeauto.com

Request a Quote: Use the Request a Quote page on our website.

Still have a question?

Contact J3 Home & Auto Services LLC and we’ll be happy to help.







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